United Airlines Customers Stay Connected With Complimentary Wi-Fi Service

CHICAGO, March 31 /PRNewswire-FirstCall/ -- United is rolling out the red carpet at its U.S. airport lounges and welcoming its guests with complimentary Wi-Fi service. From e-mailing a presentation to a colleague to surfing the Web for a new restaurant in San Francisco or even updating a blog, United is providing better access to wireless technology that will create a more convenient and rewarding travel experience for its customers.

"To deliver a best-in-class customer experience, we want to provide our guests with lounges that are convenient for conducting business and comfortable for relaxing in while traveling," says Barbara Higgins, vice president, Customer Experience. "We continue to refurbish our airport lounges to make them more comfortable, and based on further input from our guests, we are now providing complimentary Wi-Fi service to make it easier for them to stay connected."

The complimentary Wi-Fi service powered by T-Mobile(R) HotSpot is available in the U.S. starting today in 27 Red Carpet Clubs and all five International First Class lounges. It is available to all Red Carpet Club members, United customers traveling internationally with a first class or business class ticket and customers who purchase Red Carpet Club one-time passes for $50. All other guests still have convenient access to high-speed Wi-Fi through a T-Mobile HotSpot subscription or per-use option. Please see hotspot.t-mobile.com for more details.

United continues to refresh, refurbish or renovate its clubs throughout the world, including building a new Red Carpet Club at Chicago's O'Hare International Airport that will nearly double in size from the existing club at gate B18. Scheduled to open this year, it will feature an elegant and contemporary design for maximizing customer comfort and productivity with new seating options, ample power outlets and an expanded food and beverage area.

About United

United Airlines NASDAQ: UAUA operates more than 3,300* flights a day on United, United Express and Ted to more than 200 U.S. domestic and international destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C. With key global air rights in the Asia-Pacific region, Europe and Latin America, United is one of the largest international carriers based in the United States. United also is a founding member of Star Alliance, which provides connections for our customers to 897 destinations in 160 countries worldwide. United's 55,000 employees reside in every U.S. state and in many countries around the world. News releases and other information about United can be found at the company's Web site at http://www.united.com.

*Based on the flight schedule between Feb. 12, 2008 and Dec. 31, 2008.