MORRISTOWN, N.J., March 31 /PRNewswire/ -- With over 17 years of consistent growth and profits, Core Services continues to be a dominant service provider in the Oracle marketplace. As an Oracle Application User Group Three-Star Partner, Core Services will once again play a prominent role at the Collaborate 08 event while proudly highlighting a full suite of services that help Oracle clients successfully procure and run their Oracle Application platforms. Senior Solutions Architect Bruce Kozlowski, and Senior Consultant Kirsten Haussermann will lead OAUG session presentations.
Customer Service Remains Critical to Core Services' Philosophy
By providing exceptional Oracle Hosting and Consulting Services, Core Services has truly helped their clients stay focused on their core businesses. Core Services recently upgraded IT operational tools to improve customer service and gain a competitive advantage through these emerging technologies. Unified communications -- including streamlined instant messaging, upgraded help desk options, automated service ticket notes and a constantly improving infrastructure -- have all had an optimal impact on how Core provides superior customer service.
"Our success has been validated by our high customer satisfaction rates and by our recent contract renewals," says Founder and CEO James Bistis. "We recently extended contracts for some long-term clients by 5 years which essentially guarantees a 14-year strategic partnership with Core. We are extremely proud of our proven track record."
As a Certified Partner in the Oracle PartnerNetwork, Core Services is committed to exclusively supporting Oracle E-Business Suite clients around the world. "Even with the dynamic growth we have recently experienced, Core Services has been able to remain extremely responsive to our client base," continues Bistis. "We realize that every client has special needs, and we cater to those unique requirements rather than treat a client as an 'ordinary' Oracle Applications customer. The Core Services' implementation team and hosting staff are comprised of highly-skilled, knowledgeable individuals whose Oracle experience and expertise allow Core Services to provide service above and beyond that of our competitors."
Multiple Key Team Members Hired to Strengthen and Sustain Dynamic Growth
Constantly striving to improve customer service and continuously raising the bar on the competition, Core Service has made several strategic hires in recent months. Matthew Glass was brought on board this past fall as Vice President of Client Care. In his new role Glass manages a highly skilled team of Service Delivery Engineers (SDEs) to ensure that Core's client needs are met and to foster productive partnerships with each client that exceed mutual expectations and goals. With Glass' diverse background and proven record of success, Core Services hopes to amplify the value of every client's strategic partnership with Core Services and to maximize the return on his or her investment.
In early 2008 Jehangir (Jay) Ali joined Core Services as Vice President of Consulting. In his new role Mr. Ali directs Core's Consulting Services organization's daily operations and growth strategy. Jay's management experience, integrity, people development and client satisfaction skills, coupled with his Oracle product knowledge, are the perfect blend for this essential and strategic role. The entire Core team is confident that his leadership will facilitate to our clients the highest quality experience of Oracle implementation and consulting deliverables. This will allow Core to build on an excellent and already existing business foundation in order to exponentially grow the profitable consulting practice in partnership with our valued client base.
Also in 2007, Bruce Kozlowski was hired as Core Services Senior Solutions Architect. In this important role Mr. Kozlowski oversees Core's Oracle solution development, presentations and helps manage customer relationships. Bruce's years of hands-on experience as a Manufacturing and Supply Chain guru, has had a significant positive impact on Core's current clients and will no doubt benefit clients in the future. The depth of his Oracle product knowledge and his understanding of today's business practices places Bruce head and shoulders above his peers. We are confidant he will be a major asset to the Core Services Consulting and Hosting practices.
About COLLABORATE 08: Technology and Applications Forum for the Oracle
Community:
For the third consecutive year, the Independent Oracle Users Group (IOUG), the Oracle Applications Users Group (OAUG) and Quest International Users Group (Quest) are leveraging their collective strengths to host the leading technology and applications forum for the Oracle community. COLLABORATE 08 is designed to help users of the full family of Oracle business applications and database technologies gain greater value from their Oracle investments. Created by and for users, COLLABORATE 08 offers an expert blend of customer- to-customer interaction and insights from technology visionaries and Oracle strategists. Representation at COLLABORATE 08 will include Oracle users, solution providers, consultants, developers and representatives from Oracle Corporation.
About Core Services:
Core Services Corporation, an Oracle Certified Partner, delivers Oracle- based business operations solutions and information systems and support to clients worldwide by providing award-winning Oracle Consulting and Oracle Hosting services. Additionally, Core Services is authorized to sell and service Oracle E-Business Suite, leveraging the Oracle Business Accelerators. Focused uniquely on Oracle Applications since 1990, Core Services also offers Managed, Remote DBA, and Disaster Recovery services in addition to Oracle Consulting services for new implementations and upgrades. For more information about Core Services, visit our website at: http://www.coreservices.com
Contact:
Jennifer A. Lasida
Director of Marketing and Events
Core Services Corporation
+1 281-394-2360
jlasida@coreservices.com
Website: http://www.coreservices.com/