Crawford Reports 2007 Fourth Quarter Improvement in Revenues and Net Income - Quarter and Annual Record Results Generated by International Operations

Crawford Reports 2007 Fourth Quarter Improvement in Revenues and Net Income - Quarter and Annual Record Results Generated by International Operations

ATLANTA, Feb. 4 /PRNewswire-FirstCall/ -- Crawford & Company (NYSE: CRDA) (NYSE: CRDB) , the world's largest independent provider of claims management solutions to insurance companies and self-insured entities, today announced its financial results for the fourth quarter and year ended December 31, 2007.

Consolidated Results

Fourth quarter 2007 consolidated revenues before reimbursements totaled $245.2 million compared to $228.3 million in the 2006 fourth quarter. Fourth quarter 2007 net income was $3.3 million compared to a net loss of ($1.3) million for the 2006 fourth quarter. Fourth quarter 2007 earnings per share was $0.07 compared to a loss per share of ($0.03) in the prior-year quarter. During the 2007 fourth quarter the Company recognized previously unrecognized tax benefits which increased net income by approximately $640,000, or $0.01 per share. Net loss in the 2006 fourth quarter included a restructuring charge and loss on early extinguishment of debt of $1.9 million, net of related income taxes, or $0.04 per share, resulting from the purchase of Broadspire Services, Inc during the 2006 fourth quarter.

Consolidated revenues before reimbursements for the year ended December 31, 2007 were $975.1 million compared with $819.5 million in 2006. Net income for 2007 totaled $16.1 million, or $0.32 per share, compared with $15.0 million, or $0.30 per share, for 2006. Comparison of net income year-over- year is affected by several non-recurring items, including: a current year gain on disposal of assets of $2.5 million, net of related income taxes, or $0.05 per share, as a result of the 2007 sale of the Company's subrogation services unit; the recognition of a $3.1 million gain in 2007, net of related income taxes, or $0.06 per share, related to the 2006 sale of the Company's former corporate headquarters; a gain in the prior year of $2.0 million, net of related income taxes, or $0.04 per share, resulting from the third quarter 2006 sale of the Company's investigative services units; and a loss of $1.9 million, net of related income taxes, or $0.04 per share, in the 2006 fourth quarter resulting from a restructuring charge and loss on early extinguishment of debt from the purchase of Broadspire Services, Inc.

During the 2007 fourth quarter, the Company made a discretionary $2.5 million prepayment on its long-term debt. For the year, the Company made $12.5 million in discretionary prepayments on its long-term borrowings. Crawford's operating cash flows for 2007 reflected cash provided of $23.3 million compared to the prior year of $52.7 million. This change was primarily due to growth in unbilled revenues during 2007 and the reduction of deferred revenues associated with the completion of claims assumed in the Broadspire acquisition. The Company's consolidated cash and cash equivalent position as of December 31, 2007 totaled $50.9 million, down $10.8 million from $61.7 million at December 31, 2006.

International Operations

Fourth quarter 2007 revenues before reimbursements for international operations grew to a record of $107.3 million from $84.5 million for the same period in 2006. Compared to the 2006 fourth quarter, during the current quarter the U.S. dollar was weaker against most major foreign currencies, resulting in a net exchange rate benefit in the current quarter. Excluding the benefit of exchange rate fluctuations, international revenues would have been $97.8 million in the 2007 fourth quarter, reflecting growth in revenues on a constant dollar basis of 15.8%. The acquisition of Specialty Liability Services, Ltd. in the United Kingdom during the 2006 fourth quarter contributed incremental revenues of $1.3 million in the 2007 fourth quarter. International operating expenses increased by $19.9 million in U.S. dollars, a 25.7% increase, and by 14.9% on a constant dollar basis. Operating earnings improved to a record $9.9 million in the current quarter, increasing 42.6% over last year's fourth quarter operating earnings of $6.9 million. The related operating margin was 9.2% in the 2007 fourth quarter, improving over the 8.2% operating margin in the 2006 fourth quarter.

U.S. Property & Casualty

U.S. property & casualty revenues before reimbursements were $40.4 million in the fourth quarter of 2007 compared to $44.0 million in the 2006 fourth quarter, primarily as a result of lower claims volumes. Revenues generated by the Company's catastrophe adjuster group were $1.8 million in the 2007 fourth quarter, declining slightly from $2.1 million in the 2006 period. The prior- year quarter included $588,000 in revenues generated by the Company's subrogation services unit which was sold February 28, 2007. Operating earnings in the U.S. property and casualty segment declined to a loss of ($911,000), or (2.3%) of revenues, compared to a loss of ($39,000), or (0.1%) of revenues in the 2006 fourth quarter.

Broadspire

Revenues before reimbursements from the Broadspire segment were $75.0 million in the 2007 fourth quarter compared to $68.2 million generated in the 2006 quarter. Incremental revenues associated with Broadspire Management Services, Inc., acquired in the 2006 fourth quarter, totaled $12.9 million in the 2007 fourth quarter. In the 2007 fourth quarter, the Broadspire segment's operating earnings improved to an operating loss of ($277,000), or (0.4%) of revenues from a loss of ($3.5) million, or (5.2%) of revenues.

Legal Settlement Administration

Legal settlement administration revenues before reimbursements were $22.5 million for the 2007 fourth quarter, compared to $31.7 million in the 2006 quarter. Operating earnings totaled $3.4 million in the 2007 fourth quarter, or an operating margin of 15.3% of revenues, compared to $3.7 million, or 11.7% of revenues, in the prior-year period. The segment's awarded project backlog totaled approximately $45.0 million at December 31, 2007.

Mr. Jeffrey T. Bowman, chief executive officer of Crawford & Company, stated, "Our fourth quarter 2007 operating results reflect strong performance in our international business which generated record revenues and operating earnings for both the fourth quarter and full year, offset by declining revenues in our U.S. property & casualty and legal settlement administration segments. During 2006, the legal settlement administration segment was completing several major securities class action projects and by comparison is experiencing today a period of comparatively slower class action activity. Our U.S. property & casualty segment continues to experience a downturn in revenues, primarily as a result of lower industry-wide frequency and the absence of significant storm activity. We were pleased to make progress against our outstanding long-term borrowings by making $12.5 million in voluntary payments during the year."

Mr. Bowman concluded, "Despite challenging macro trends in U.S. property and casualty claims frequencies and in our class action business, our outlook for 2008 anticipates improved operating results in each of our operating segments. This company and management team is focused on key financial measures and we are committed to managing our operations toward improved operating margins during the coming year."

    Crawford & Company provided guidance for 2008 as follows:

    -- Consolidated revenues before reimbursements between $990 million and
       $1.02 billion.
    -- Consolidated operating earnings between $54.0 million and $58.7
       million.
    -- After reflecting stock-based compensation expense, net corporate
       interest expense, intangible asset amortization expense, and income
       taxes, consolidated net income between $19.1 million and $22.1 million,
       or $0.38 to $0.44 per share.

Crawford & Company's management will host a conference call with analysts on Monday, February 4, 2008 at 3:00 p.m. EST to discuss quarterly earnings and other developments. The call will be recorded and available for replay through February 11, 2008. You may dial 1-800-642-1687 (706-645-9291 international) to listen to the replay. The access code is 32434094. Alternatively, please visit our web site at www.crawfordandcompany.com for a live audio web cast.

Further information regarding the Company's financial position, operating results, and cash flows for the quarter and year ended December 31, 2007 is shown on the attached unaudited statements. Operating earnings (a non-GAAP financial measure) is the key financial performance measure used by the Company's senior management to evaluate the performance of its segments and make resource allocation decisions. The Company believes this measure is useful to investors in that it allows them to evaluate operating performance using the same criteria that management uses. Operating earnings exclude net corporate interest expense, stock option expense, income tax expense, amortization of customer relationship intangible assets, unallocated corporate and shared costs and certain other charges and credits. Net corporate interest expense, stock option expense and income taxes are recurring components of the Company's net income, but they are not considered part of operating earnings since they are managed on a corporate-wide basis. Net corporate interest expense results from capital structure decisions made by the Company, stock option expense relates to historically granted stock options which are not allocated to its operating units, and income taxes are based on statutory rates in effect in each of the locations where the Company provides services and vary throughout the world. Amortization expense relates to non-cash amortization of customer relationship intangible assets resulting from business combinations. These costs are not allocated to the segments for assessing performance. None of the aforementioned costs relate directly to the performance of the Company's services and are therefore excluded in order to accurately assess the results of segment operating activities on a consistent basis. Certain other credits and charges represent events (gain on disposal of assets, loss on extinguishment of debt, etc.) that are not considered part of segment operating earnings since they historically have not regularly impacted the Company's operating performance and are not expected to regularly impact future performance. Following is a reconciliation of segment operating earnings (loss) to consolidated net income on a GAAP basis and the related margins as a percentage of revenues before reimbursements for all periods presented:


                          Quarter ended                   Year ended
                 Dec. 31,   %   Dec. 31,   %    Dec. 31,   %   Dec. 31,   %
                  2007   Margin  2006   Margin   2007   Margin  2006   Margin

    Operating
     Earnings
     (Loss):
    U.S. property
     & casualty   $(911) (2.3)%   $(39)  (0.1)% $4,675   2.6%  $13,014    6.2%
    International
     operations   9,850   9.2    6,906    8.2   24,660   6.5    14,451    4.8
    Broadspire     (277) (0.4)  (3,522)  (5.2)   3,821   1.2   (21,603) (12.3)
    Legal
     settlement
     admin-
     istration    3,449  15.3    3,707   11.7   12,521  12.5    22,982   17.6
    Unallocated
     corporate
     and shared
     (costs)
     credits     (2,055) (0.8)    (381)  (0.1)  (8,447) (0.9)    3,351    0.4
    Add/(Deduct):
      Other
       credits
       (charges)      -     -   (3,096)  (1.4)   8,824   0.9      (27)      -
      Stock
       option
       expense     (290) (0.1)    (355)  (0.2)  (1,191) (0.1)  (1,220)   (0.1)
      Amortization
       expense   (1,507) (0.6)  (1,124)  (0.5)  (6,025) (0.6)  (1,124)   (0.1)
      Net
       corporate
       interest
       expense   (4,154) (1.7)  (3,322)  (1.5) (17,326) (1.8)  (5,753)   (0.7)
      Income
       taxes       (801) (0.3)     (72)    (-)  (5,396) (0.6)  (9,060)   (1.1)
    Net income   $3,304   1.3  $(1,298)  (0.6) $16,116   1.7  $15,011     1.8

Based in Atlanta, Georgia, Crawford & Company (www.crawfordandcompany.com) is the world's largest independent provider of claims management solutions to insurance companies and self-insured entities, with a global network of more than 700 offices in 63 countries. Major service lines include property and casualty claims management, integrated claims and medical management for workers' compensation, legal settlement administration, including class action and warranty inspections, and risk management information services. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.

Except for historical information contained herein, the matters discussed in this news release are forward-looking statements that involve risks and uncertainties. The results achieved in the quarter and year-to-date periods ended December 31, 2007 are not necessarily indicative of future prospects for the Company. Actual results in future quarters may differ materially. For a discussion regarding factors which could affect the Company's financial performance, see the Company's Form 10-K for the year ended December 31, 2006 filed with the Securities and Exchange Commission, in particular the information under the headings "Business," "Risk Factors," "Legal Proceedings" and "Management's Discussion and Analysis of Financial Condition and Results of Operations."

The Company undertakes no obligation to publicly release any revisions to any forward-looking statements contained herein to reflect events or circumstances occurring after the date hereof or to reflect the occurrence of unanticipated events. The Company's actual results may differ materially from those projected in forward-looking statements made by, or on behalf of, the Company.




                              CRAWFORD & COMPANY
                 CONDENSED CONSOLIDATED STATEMENTS OF INCOME
                                  Unaudited
                   (In Thousands, Except Per Share Amounts)


    Year Ended December 31                       2007       2006     % Change

    Revenues:

      Revenues Before Reimbursements           $975,143   $819,522        19%
      Reimbursements                             76,135     80,858        -6%
    Total Revenues                            1,051,278    900,380        17%

    Costs and Expenses:

        Cost of Services Before Reimbursements  733,392    638,174        15%
        Reimbursements                           76,135     80,858        -6%
      Total Cost of Services                    809,527    719,032        13%

      Selling, General, and Administrative      211,737    151,497        40%
      Corporate Interest Expense, Net            17,326      5,753       201%
      Restructuring Costs                             -      1,695        nm
    Total Costs and Expenses                  1,038,590    877,977        18%

      Loss on Early Retirement of Debt                -     (1,401)       nm
      Gain on Disposal of Investigations
       Business                                       -      3,069        nm
      Gain on Disposal of Subrogation
       Business                                   3,980          -        nm
      Gain on Sale of Former Corporate
       Headquarters                               4,844          -        nm

    Income Before Income Taxes                   21,512     24,071       -11%
    Income Taxes                                  5,396      9,060       -40%

    Net Income                                  $16,116    $15,011         7%


    Earnings Per Share - Basic and Diluted        $0.32      $0.30         7%

    Average Numbers of Shares Used to Compute:
      Basic Earnings Per Share                   50,464     49,423
      Diluted Earnings Per Share                 50,598     49,576

    Cash Dividends Per Share:
      Class A Common Stock                        $0.00      $0.18
      Class B Common Stock                        $0.00      $0.18

    nm = not meaningful



                             CRAWFORD  &  COMPANY
                CONDENSED CONSOLIDATED STATEMENTS  OF  INCOME
                                  Unaudited
                   (In Thousands, Except Per Share Amounts)


    Quarter Ended December 31                    2007       2006     % Change

    Revenues:

      Revenues Before Reimbursements           $245,224   $228,256        7%
      Reimbursements                             21,261     18,352       16%
    Total Revenues                              266,485    246,608        8%

    Costs and Expenses:

        Cost of Services Before
         Reimbursements                         186,203    177,646        5%
        Reimbursements                           21,261     18,352       16%
      Total Cost of Services                    207,464    195,998        6%

      Selling, General, and Administrative       50,762     45,418       12%
      Corporate Interest Expense, Net             4,154      3,322       25%
      Restructuring Costs                             -      1,695       nm
    Total Costs and Expenses                    262,380    246,433        6%

      Loss on Early Retirement of Debt                -     (1,401)      nm

    Income (Loss) Before Income Taxes             4,105     (1,226)    -435%
    Income Taxes                                    801         72     1013%

    Net Income (Loss)                            $3,304    ($1,298)     255%

    Earnings (Loss) Per Share - Basic and
     Diluted                                      $0.07     ($0.03)     233%

    Average Numbers of Shares Used to Compute:
      Basic Earnings Per Share                   50,551     50,229
      Diluted Earnings Per Share                 50,643     50,229

    Cash Dividends Per Share:
      Class A Common Stock                        $0.00      $0.00
      Class B Common Stock                        $0.00      $0.00

    nm = not meaningful



                              CRAWFORD & COMPANY
                     SUMMARY RESULTS BY OPERATING SEGMENT
                            Year Ended December 31
                                  Unaudited
                      (In Thousands, Except Percentages)


                            U.S. Property
                             & Casualty      %       International      %
                           2007     2006  Change     2007     2006   Change

    Revenues Before
    Reimbursements     $177,179 $209,985  -15.6% $376,639 $303,697    24.0%

    Compensation &
     Benefits           117,347  135,422  -13.3%  260,041  212,522    22.4%
    % of Revenues          66.3%    64.5%            69.1%    69.9%

    Expenses Other than
     Reimbursements,
     Compensation &
     Benefits            55,157   61,549  -10.4%   91,938   76,724    19.8%
    % of Revenues          31.1%    29.3%            24.4%    25.3%

    Total Operating
     Expenses           172,504  196,971  -12.4%  351,979  289,246    21.7%

    Operating Earnings
     (Loss) (1)          $4,675  $13,014  -64.1%  $24,660  $14,451    70.6%
    % of Revenues           2.6%     6.2%             6.5%     4.8%



                                                    Legal Settlement
                             Broadspire      %       Administration     %
                           2007     2006  Change     2007     2006   Change

    Revenues Before
     Reimbursements    $320,774 $175,149   83.1% $100,551 $130,691   -23.1%

    Compensation &
     Benefits           197,893  118,342   67.2%   50,483   53,122    -5.0%
    % of Revenues          61.7%    67.5%            50.2%    40.6%

    Expenses Other than
     Reimbursements,
     Compensation &
     Benefits           119,060   78,410   51.8%   37,547   54,587   -31.2%
    % of Revenues          37.1%    44.8%            37.3%    41.8%

    Total Operating
     Expenses           316,953  196,752   61.1%   88,030  107,709   -18.3%

    Operating Earnings
     (Loss) (1)          $3,821 ($21,603) 117.7%  $12,521  $22,982   -45.5%
    % of Revenues           1.2%   -12.3%            12.5%    17.6%



                          Quarter Ended December 31
                                  Unaudited
                      (In Thousands, Except Percentages)


                            U.S. Property
                             & Casualty      %       International      %
                           2007     2006  Change     2007     2006   Change

    Revenues Before
     Reimbursements     $40,393  $43,960   -8.1% $107,309  $84,460    27.1%

    Compensation &
     Benefits            27,053   29,813   -9.3%   71,019   57,532    23.4%
    % of Revenues          67.0%    67.8%            66.2%    68.1%

    Expenses Other than
     Reimbursements,
     Compensation &
     Benefits            14,251   14,186    0.5%   26,440   20,022    32.1%
    % of Revenues          35.3%    32.3%            24.6%    23.7%

    Total Operating
     Expenses            41,304   43,999   -6.1%   97,459   77,554    25.7%

    Operating Earnings
     (Loss) (1)           ($911)   ($39) 2235.9%   $9,850   $6,906    42.6%
    % of Revenues          -2.3%    -0.1%             9.2%     8.2%



                                                    Legal Settlement
                            Broadspire       %       Administration     %
                           2007     2006  Change     2007     2006   Change

    Revenues Before
     Reimbursements     $75,002  $68,159   10.0%  $22,520  $31,677   -28.9%

    Compensation &
     Benefits            45,750   44,596    2.6%   11,859   14,493   -18.2%
    % of Revenues          61.0%    65.5%            52.7%    45.8%

    Expenses Other than
     Reimbursements,
     Compensation &
     Benefits            29,529   27,085    9.0%    7,212   13,477   -46.5%
    % of Revenues          39.4%    39.7%            32.0%    42.5%

    Total Operating
     Expenses            75,279   71,681    5.0%   19,071   27,970   -31.8%

    Operating Earnings
     (Loss) (1)           ($277) ($3,522)  92.1%   $3,449   $3,707    -7.0%
    % of Revenues          -0.4%    -5.2%            15.3%    11.7%


    (1) A non-GAAP financial measurement which represents earnings before gain
        on disposal of assets, net corporate interest expense, acquisition
        related intangible assets amortization expense, stock option expense,
        income tax expense, and certain unallocated corporate and shared costs



                              CRAWFORD & COMPANY
                    CONDENSED CONSOLIDATED BALANCE SHEETS
                   December 31, 2007 and December 31, 2006
                                (In Thousands)

                                                       Unaudited       *
                                                      December 31 December 31
    Assets                                                2007        2006

      Current Assets:
        Cash and Cash Equivalents                        $50,855     $61,674
        Short-term Investment                                  -       5,000
        Accounts Receivable, Net                         178,528     178,447
        Unbilled Revenues, Net                           136,652     117,098
        Prepaid Expenses and Other Current Assets         17,398      19,924

      Total Current Assets                               383,433     382,143

        Property and Equipment, at Cost                  153,733     140,729
        Less Accumulated Depreciation                   (104,467)    (99,845)

      Net Property and Equipment                          49,266      40,884

      Other Assets:
        Goodwill                                         263,769     256,700
        Intangible Assets, Net                           118,678     127,869
        Capitalized Software Costs, Net                   40,032      36,903
        Deferred Income Tax Assets                        14,222      13,498
        Other Noncurrent Assets                           29,362      34,991
      Total Other Assets                                 466,063     469,961

      Total Assets                                      $898,762    $892,988


    Liabilities and Shareholders' Investment

      Current Liabilities:
        Short-Term Borrowings                            $29,389     $27,795
        Accounts Payable                                  39,601      42,262
        Accrued Compensation and Related Costs            69,655      64,636
        Other Accrued Liabilities                         57,360      46,526
        Self-Insured Risks                                18,290      21,722
        Accrued Income Taxes                               6,415         363
        Deposit on Sale of Former Corporate Headquarters       -       8,000
        Deferred Revenues                                 64,363      68,359
        Current Installments of Notes Payable and
         Capital Leases                                    2,475       2,621

      Total Current Liabilities                          287,548     282,284

      Noncurrent Liabilities:
        Notes Payable and Capital Leases, net of
         current portions                                183,449     199,044
        Deferred Revenues                                 58,925      77,110
        Self-Insured Risks                                18,439      12,338
        Postretirement Medical Benefit Obligation          1,898       2,440
        Accrued Pension Liabilities                       76,977      90,058
        Other Noncurrent Liabilities                      12,265      14,019

      Total Noncurrent Liabilities                       351,953     395,009

      Minority Interest in Equity of Consolidated
       Affiliates                                          5,046       4,544

      Shareholders' Investment:
        Class A Common Stock, $1.00 Par Value             25,935      25,741
        Class B Common Stock, $1.00 Par Value             24,697      24,697
        Additional Paid-in Capital                        19,057      15,468
        Retained Earnings                                223,793     207,891
        Accumulated Other Comprehensive Loss             (39,267)    (62,646)

      Total Shareholders' Investment                     254,215     211,151

      Total Liabilities and Shareholders' Investment    $898,762    $892,988

    * Derived from the audited Consolidated Balance Sheet



                              CRAWFORD & COMPANY
               CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                   December 31, 2007 and December 31, 2006
                                  Unaudited
                                (In Thousands)

                                                            2007       2006

    Cash Flows From Operating Activities:
      Net Income                                          $16,116    $15,011
      Reconciliation of Net Income to Net Cash Provided
       by Operating Activities:
          Depreciation and Amortization Expense            29,646     20,545
          Deferred Income Tax (Benefit) Provision          (1,103)     3,063
          Stock-Based Compensation Costs                    2,929      3,567
          Net Loss on Sales of Property and Equipment         554        267
          Loss on Early Extinguishment of Debt                  -      1,401
          Gain on Sale of Investigations Business               -     (3,069)
          Gain on Sale of Subrogation Business             (3,980)         -
          Gain on 2006 Sale of Former Corporate
           Headquarters                                    (4,844)         -
          Changes in Operating Assets and Liabilities,
           net of effects of acquisitions and
           disposition:
            Accounts Receivable, net                       12,450     11,078
            Unbilled Revenues, net                        (11,298)     6,144
            Accrued Income Taxes                            3,988     (2,920)
            Accounts Payable and Accrued Liabilities       (1,949)       210
            Deferred Revenues                             (22,571)    (6,091)
            Accrued Retirement Costs                        2,188      5,064
            Prepaid Expenses and Other Operating
             Activities                                     1,158     (1,553)
    Net Cash Provided by Operating Activities              23,284     52,717

    Cash Flows From Investing Activities:
      Acquisitions of Property and Equipment, net         (15,734)   (12,707)
      Capitalization of Computer Software Costs           (11,980)    (9,852)
      Proceeds from Sale of Investment Security             5,000          -
      Proceeds from Sale of Subrogation Unit                5,000          -
      Deposit Received on Sale of Real Estate                   -      8,000
      Proceeds from Sale of Investigations Unit                 -      3,000
      Payments for Business Acquisitions, net of Cash
       Acquired                                            (1,323)  (162,461)
      Other Investing Activities                              (50)      (586)
    Net Cash Used in Investing Activities                 (19,087)  (174,606)

    Cash Flows From Financing Activities:
      Dividends Paid                                            -     (8,869)
      Proceeds from Stock Issued to Employees Under
       Incentive Plans                                        717      1,912
      Short-Term Borrowings, net                           (1,483)    (1,617)
      Proceeds from Long-Term Borrowings                        -    210,000
      Payments on Long-Term Debt and Capital Lease
       Obligations                                        (15,515)   (60,946)
      Other Financing Activities                             (908)    (4,694)
    Net Cash (Used in) Provided by Financing Activities   (17,189)   135,786

    Effect of Exchange Rate Changes on Cash and Cash
     Equivalents                                            2,173        929
    (Decrease) Increase in Cash and Cash Equivalents      (10,819)    14,826
    Cash and Cash Equivalents at Beginning of Year         61,674     46,848
    Cash and Cash Equivalents at End of Year              $50,855    $61,674

Website: http://www.crawfordandcompany.com/




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