CompUSA Provides Website for Consumer Inquiries on Customer Service Programs and Policies

DALLAS, Dec. 14 /PRNewswire/ -- CompUSA, a leading retailer of technology products conducting an orderly wind-down of retail operations at its 103 stores, today announced that a special purpose website has been developed to provide consumers with up-to-date information related to the company's customer service programs and policies. The website can be accessed at www.compusaconsumerhelp.com. Information on the website will be updated regularly.

The website provides information on the retailer's policies with respect to extended warranties, gift cards, rain checks, rebates and other customer service programs. Relevant 800 numbers and hyperlinks will be posted to the website to assist with customer inquiries.

CompUSA's Technology Assurance Plan (TAP), the extended warranty service purchased by customers for their personal computers will be fully honored by special arrangement with Assurant Solutions, which has been a service partner of CompUSA for several years. If customers under this plan do not have repair issues, no action is required on their part. Customers with repair issues should call a special toll-free line at 1-877-520-8324, or visit Assurant's website at http://www.assurantsolutions.com/extendedprotection/contactUs.html.

CompUSA also announced that after December 12, 2007, all sales in its stores are final. Signage has been posted advising customers of this policy.

CompUSA announced on December 7, 2007 that it has been acquired by an affiliate of Gordon Brothers Group, LLC, a global advisory, restructuring and investment firm specializing in retail, consumer products, real estate and industrial sectors. Gordon Brothers Group has initiated an orderly wind-down of CompUSA's retail store operations and is engaged in discussions with various parties regarding the sale of certain assets. CompUSA's retail stores will remain open and staffed during the holiday season, and will offer consumers attractive bargains on computer and electronic products as part of store closing sales.

About CompUSA

CompUSA (www.compusa.com) is one of the nation's leading retailers and resellers of technology products and services. CompUSA helps customers unleash the power of technology through a unique blend of products and highly knowledgeable sales staff as well as technology support and service. Founded in 1984 and based in Dallas, Texas, CompUSA currently operates 103 stores in major metropolitan markets across the continental United States, Hawaii and Puerto Rico. CompUSA serves consumer retail, small-to-medium businesses, corporate, government and education customers. CompUSA's retail Web site offers an assortment of more than 80,000 products and the ability to schedule technology services and training sessions. Businesses may order from a catalog containing more than 220,000 products as well as select from over 100,000 online products.

About Gordon Brothers Group

Founded in 1903, Gordon Brothers Group (www.gordonbrothers.com) is an advisory, restructuring and investment firm specializing in the retail, consumer products, real estate and industrial sectors. The firm provides a wide variety of services to companies at times of growth and restructuring. Gordon Brothers Group's capabilities include asset valuations, dispositions and appraisals, real estate consulting and acquisitions, retail store operations, lending, equity investments, restructuring and advisory services. The firm has unparalleled expertise in assisting healthy and distressed companies in maximizing the value of under-performing assets and expanding operations through new products and distribution channels. Gordon Brothers Group's resources include over 200 professionals and 250 field experts, including former CEOs, CFOs, merchants and executives in offices worldwide. During the past three years, Gordon Brothers Group has appraised over $100 billion of assets, managed more than 7,000 stores, sold more than $10 billion of inventory and restructured or sold over 120 million square feet of retail space. In addition, Gordon Brothers Group currently owns over 1,600 stores through various portfolio companies.