Pella Corporation Again Earns J.D. Power and Associates Recognition

PELLA, Iowa, Aug. 7 /PRNewswire/ -- Pella Corporation, recognized as a leader in the window and door industry, has earned a J.D. Power and Associates award for the second year in a row. Pella earned the distinction as "Highest in Customer Satisfaction among Window and Door Manufacturers."

"We are honored that for a second year in a row consumers recognize Pella's commitment to providing quality products and outstanding service built around consistent processes," said Elaine Sagers, Pella vice president of marketing. "The J.D. Power and Associates award is another example of Pella's ongoing commitment to exceeding customer expectations and creating a better view of home."

In the independently conducted study by J.D. Power and Associates, consumers were asked to evaluate window and patio door brands on product and service attributes. Study factors included operational performance and features, appearance and design features, ordering and delivery, warranty and replacement, price competitiveness, installation service, overall experience, problem occurrence, and loyalty.

Additional honors

Pella also earned the U.S. Department of Energy's ENERGY STAR(R) Partner of the Year award for windows in 2007 and 2008 for its leadership in manufacturing energy-efficient windows and educating consumers about them. And the company is also recognized as a member of the U.S. Environmental Protection Agency's (EPA) SmartWay Transport Partnership program.

About Pella Corporation

Pella Corporation is a leader in designing, testing, manufacturing and installing quality windows and doors for new construction and renovation projects. As a family-owned and professionally managed privately-held company, Pella is known for its 83-year history of innovation, making great products, providing quality service and delivering on customer satisfaction.

Headquartered in Pella, Iowa, the company is committed to incorporating new technologies, increasing productivity, and practicing environmental stewardship to create satisfied customers. Providing careers for about 9,800 team members, Pella is recognized as the "Global Top Company for Leaders" in the small-to mid-sized category by FORTUNE magazine.

The company manufactures quality windows, patio doors and entry door systems sold through a Direct Sales Network operating Pella(R) Window & Door Showrooms across the United States and Canada and select building materials retailers, including Lowe's(R), which features the Pella Design Center, a "store-within-a-store." For more information, call 888-84-PELLA or visit http://www.pella.com.

About J.D. Power and Associates

Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services firm operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The firm's quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on boat ratings, car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.

Pella earned the highest numerical score among window and door manufacturers in the proprietary J.D. Power and Associates 2008 Windows and Patio Doors Satisfaction Study(SM). Study based on responses from 2,433 consumers measuring seven brands and measures opinions of consumers who purchased new windows or patio doors in the previous 12 months. Proprietary study results are based on experiences and perceptions of consumers surveyed in March-April 2008. Your experiences may vary. Visit jdpower.com