Estonia's Elion Selects Amdocs to Meet Customer Demand for IP Services

ST. LOUIS, May 1 /PRNewswire-FirstCall/ -- Amdocs NYSE: DOX, the leading provider of customer experience systems, today announced that Elion, the largest telecommunications and IT provider in Estonia, has selected Amdocs OSS to streamline its network operations and resource management. Amdocs will provide a network inventory system for the provider's fast growing portfolio of Internet Protocol (IP)-based services, such as new triple play offerings including video, voice and cable. As a result, Elion will improve its operational efficiency, reduce support costs and decrease time-to-market for new services, enabling it to enhance its customer experience.

As Elion's volume of IP services reach a critical mass, the company needed to replace a number of manual processes and automate service fulfillment. Amdocs OSS will enable Elion to gain a single source of complete and accurate data within its network for faster service fulfillment. In addition, Elion can utilize network data to streamline the service assurance process and make the most efficient use of network assets. With newly automated processes for network planning and executing changes within its network, Elion can rapidly launch and maintain complex services to strengthen its competitive advantage and maintain its position as the IP service provider of choice in the Estonian market.

Amdocs is working with Ericsson Estonia to deploy the Amdocs OSS solutions.

About Elion

Elion is the biggest telecommunications and IT company in Estonia and the preferred service provider in the area of household and business communication solutions. Elion holds the majority of broadband, fixed voice communication and digital television market in Estonia and owns Estonia's most popular Internet search engine and subject catalogue called NETI. Elion is a subsidiary of AS Eesti Telekom (majority-owned by TeliaSonera) listed on the Tallinn and London stock exchanges. In 2007, the consolidated revenue of Elion Group was 191,6 million euro and the consolidated net profit was 32,3 million euro. In 2007 Elion invested 32,4 million euro in the development of telecommunications. At the end of 2007, Elion Group employed a staff of 1,533.

About Amdocs Customer Experience Systems

Amdocs Customer Experience Systems (CES), introduced in January 2008, is an integrated portfolio that delivers the operating environment service providers need to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. Amdocs CES allows providers to deliver an optimal customer experience-personalized, participatory and timely across any service, location and device. The Amdocs CES portfolio leverages Amdocs business process best practices based on real-world scenarios, and transcends traditional business support systems (BSS), operations support systems (OSS) and service delivery platforms (SDPs) to enable service providers to address both current and emerging customer experience business processes. Amdocs' unique business model focuses on enabling its customers to create differentiation and build brand, loyalty, profitability and competitive leadership.

About Amdocs

Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.84 billion in fiscal 2007, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com.

Amdocs Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2007, filed on December 3, 2007, and in our quarterly 6-K furnished on February 11, 2008.