TechTeam Introduces IT Shared Service Desk Concept in Scandinavia

Successful ITSS concept is expanding in the Nordic region

TechTeam Introduces IT Shared Service Desk Concept in Scandinavia

SOUTHFIELD, Mich., March 18 /PRNewswire-FirstCall/ -- TechTeam Global, Inc., NASDAQ: TEAM, a worldwide provider of information technology (IT), enterprise support and business process outsourcing services, today announced its opening of an IT Shared Service Desk located in Stockholm, Sweden.

With the expansion in the Nordic region, TechTeam now has three Shared IT Service Desks in Europe -- in Stockholm, Sweden; Brussels, Belgium and Bucharest, Romania. Together, these locations deliver support primarily in English, French, Dutch, Italian, Portuguese, German, Romanian and Swedish; however, they also provide the same support in a variety of other languages.

"The Nordic IT Service Desk is a natural progression for TechTeam's expansion in northern Europe following our acquisition of SQM Sverige in February 2007. We now offer full outsourcing services from our own site in Scandinavia," says Christoph Neut, TechTeam's Senior Vice President of EMEA.

When using TechTeam's service desk concept, small and mid-sized companies gain the same advantages as large corporations, utilizing multilingual support 24/7 with improved quality toward the end user. Initially, the languages supported from the Swedish site will be Swedish and English. Other Nordic languages will be added according to the future needs of the company's clients, while other European languages are supported by TechTeam's other locations in Europe.

"The Scandinavian service desk gives us the opportunity to offer a wider range of value-added services to our clients such as desktop, server, network and security monitoring 24/7. We are developing a unique portfolio of service offerings to the many local companies with multinational presence," states Charlotte Meurling, Managing Director of Sweden.

About TechTeam Global, Inc.

TechTeam Global, Inc. is a worldwide provider of information technology, enterprise support and business process outsourcing services to Fortune 1000 corporations, multinational companies, product providers, small and medium- sized companies, and government entities. TechTeam's ability to integrate computer services into a flexible, ITIL-based solution is a key element of its strategy. Partnerships with some of the world's "best-in-class" corporations provide TechTeam with unique expertise and experience in providing information technology support solutions. For information about TechTeam Global, Inc. and its services, call 800-522-4451 from the United States or visit our Web sites at www.techteam.com and www.techteam.eu. TechTeam's common stock is traded on the Nasdaq Global Market under the symbol "TEAM."

Safe Harbor Statement

The statements contained in this press release that are not purely historical, including statements regarding the Company's expectations, hopes, beliefs, intentions, or strategies regarding the future, are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements include statements regarding, among other things, the Company's performance going forward. Forward-looking statements may be identified by words including, but not limited to, "anticipates," "believes," "intends," "estimates," "promises," "expects," "should," "conditioned upon," and similar expressions. Prospective investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, and that actual results may differ materially from those projected in the forward-looking statements as a result of various factors. Such factors include, but are not limited to, delays in the implementation of the new service model, the inability of TechTeam to staff the project with sufficient qualified resources, changes in the customer's business or the requirements thereof, unanticipated problems that arise from the transition from the customer's former service model, and other difficulties in providing the service solutions for the customer. All forward- looking statements included in this press release are based on information available to the Company on the date hereof, and the Company assumes no obligation to update any such forward-looking statements. Prospective investors should also review the Company's Reports on Forms 8-K, 10-Q, and 10- K filed with the United States Securities and Exchange Commission, including Management's Discussion and Analysis of Financial Condition and Results of Operations, and the risks described therein from time to time.

Website: http://www.techteam.com/
Website: http://www.techteam.eu/
Website: http://www.techteam.com/governmentsolutions/




Issuers of news releases and not PR Newswire are solely responsible for the accuracy of the content.
Terms and conditions, including restrictions on redistribution, apply.



Copyright © 1996-2008 PR Newswire Association LLC. All Rights Reserved.
A
United Business Media company.