InterCall Offers Network Assessment Services Through Partnership With CNG Global Services

CHICAGO, Nov. 3 /PRNewswire/ -- InterCall, the world's largest conferencing and collaboration services provider, is partnering with CNG Global Services(R) to offer video-over-IP network assessment solutions for their customers. CNG offers a global telecommunications service with extensive experience designing, implementing and managing voice, data and converged networks worldwide. By combining network assessment services with InterCall's video conferencing services, customers can better prepare their IP network for video in order to enhance their conferencing experiences without causing network issues in other areas.

"With over 60% of video conferencing traffic migrating from ISDN to IP, our customers need to assess their existing networks to make sure they will be successful running IP video traffic," said Rob Bellmar, vice president of product management at InterCall. "These assessments enable InterCall customers to feel at ease knowing they have the bandwidth they need to run their video conferencing successfully, without adverse effects on other network traffic."

The new partnership between InterCall and CNG not only helps customers assess their current network infrastructure but also can help prepare their network for video conferencing prior to deployment. Customers will benefit from the experience of CNG analysts and InterCall video specialists to guide them in the right direction for a seamless video conferencing solution.

"Network assessments are an important step in the deployment process," said CNG Vice President Hayden Marcus. "If the underlying network can't handle IP video then the promise to the customer falls flat. An ill-configured data network can stifle the capabilities and benefits of IP video." Network assessments help customers understand where and how IP video will impact network performance and allow customers to make informed choices on whether or not network enhancements are required.

About CNG Global Services Corp.

CNG Global Services is a Canadian-based global telecommunications services company with extensive experience designing, implementing and managing video, voice, data and converged networks worldwide. With an emphasis on providing best-in-class client service, CNG offers a full range of telecommunications services and solutions designed to fit customers' specific needs. CNG works directly with leading telecom vendors to assist them with positioning and supporting their products in international markets.

About InterCall

InterCall, a subsidiary of West Corporation, is the largest service provider in the world specializing in conference communications. Founded in 1991, InterCall helps people and companies are more productive by providing advanced audio, event, Web and video conferencing solutions that are easy-to-use and save them time and money. Along with a team of over 500 Meeting Consultants, the company employs more than 1,500 operators, customer service representatives, call supervisors, accounting, marketing and IT professionals. InterCall's strong U.S. presence, which includes four call centers and 26 sales offices, is bolstered by a global reach that extends to Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit www.intercall.com