Cerylion Makes Telecom Expense Management (TEM) Performance Metrics Report Available

A Common Sense Guide to TEM Performance Evaluation enables real cost reduction and ROI results

BURLINGTON, Mass. , Jan. 14 /PRNewswire/ -- Cerylion, Inc., (www.Cerylion.com) a premier provider of advanced global communications and information technology (IT) solutions, today announced the release of Telecom Expense Management performance metrics resources for enterprises. A Common Sense Guide to Solving the Conundrum of TEM Performance Evaluation from Network Trends Now is available as a free download. This publication clearly explains why metrics are needed and will provide evaluation teams with the tools that are needed to make better decisions.

"In this tough economy, it is critical that organizations capture the cost savings and spend optimization opportunities that can result from effective network expense management," said Dave Snow, Cerylion's Vice President, Customer and Field Operations. "Our goal is to provide clear and unbiased guidance on TEM best practices and effective measurements to ensure the promise of network cost reduction and spend optimization." Snow added, "Clients tell us that this is a game changer in terms of how they measure the depth and breadth of TEM programs and providers, and then implement service level agreements (SLAs) that ensure results."

"TEM performance metrics should be used for pre-planning, supplier selection, contracting, SLAs, project management, performance management and communications," said Joe Basili, President of Network Trends Now. He adds, "Effective metrics enable organizations to create the framework to make a TEM program operational."

"Clients can use our RFP Toolkit for Telecom Expense Management Services to see what a well structured RFP can create in terms of the best possible service offering at the best possible price, with quantifiable SLAs that ensure delivery of real results," said Eric Goodness, Senior Research Vice President at Gartner, the world's leading information technology research and advisory company. "Companies must deal with explosive telecom spending growth, even as pricing declines for many network services, because companies are plagued with lax governance of telecom asset acquisition, and, as more telecom-centric services are consumed -- such as cloud-based applications and increased use of mobile applications and wireless data services -- these costs will continue to rise."

Cerylion has fully implemented these TEM performance metrics in CommADVISORTM, Cerylion's full life-cycle solution for network financial management. Cerylion and its partners use CommADVISOR's performance metrics to determine readiness for initial enterprise deployments and on-going program management. Customers are able to access real-time updates to performance metrics and capture valuable business intelligence from the telecom expense management process as part of the CommADVISOR SaaS-based service delivery.

About Cerylion

Cerylion, Inc., headquartered in Burlington, Massachusetts, was founded in 1999 to provide cost-effective tools to solve the problems of enterprises operating within increasingly interconnected real-time business environments. CommADVISOR incorporates Cerylion's patented Service Router technology to provide enterprise customers with real-time and in-cycle transactional operations across disparate carrier and enterprise systems. For more information on Cerylion, please go to our website: www.cerylion.com.