GWI Software Announces c.Support(R) Version 6.5 for Microsoft(R) Windows(R); Greater Asset Management Capabilities and Much More

VANCOUVER, Wash., Nov. 1 /PRNewswire/ -- GWI Software, an industry-leading provider of comprehensive IT help desk software, today announced the release of c.Support Version 6.5, an integrated, flexible service desk solution built to leverage an enterprise's existing investment in leading Microsoft technologies and to optimize service resources and return on investment.

Continuing the evolution of an already robust feature set with no increase in price, c.Support v6.5 adds significant enhancements to c.Support's Asset Management capabilities as well as other new features like knowledge feedback and rankings, multiple Active Directory synchronization, a complete c.Support Desktop redesign, and much more.

c.Support Version 6.5 further progresses GWI Software's mission of providing world-class help desk software at a price that won't bust your budget. Mike Saunders of LensCrafters agreed. "We did perform our due diligence to look at other solutions, but ultimately when it came down to 'cost-for-effectiveness', the answer was GWI."

About GWI Software

GWI Software (http://www.gwi.com) is a leader in providing powerful, yet flexible support solutions for IT service desk applications. With 3,000 installations in organizations worldwide, GWI's highly customizable service automation solutions are used by companies such as Panasonic, State of Missouri, SAIC, Check Free, and Telesat Canada. The company is privately held and based in Vancouver, Washington.

Pricing and Availability

c.Support v6.5 will be commercially available to new customers by mid- November. A no-cost, upgrade release for current GWI Software users with an active maintenance license will be available by the end of the year. For pricing and further information, please call GWI Software at 1-888-494-7638 or e-mail sales@gwi.com.

c.Support is a registered trademark of GWI Software. Other parties' trademarks or service marks are the property of their respective owners and should be treated as such.