DENVER, Oct. 23 /PRNewswire/ -- Indigio worked closely through the summer with their client, PODS, to take several steps to collectively improve their Moving & Storage client's Web site. Last week the hard work paid off, as the two companies announced the new site's official release.
Moving is a stressful time in general, and it was important to both companies, that the newly launched site offer both a simple booking process and overall moving tips to facilitate the tedious and often time consuming task. Mike Gavelek, CMO of PODS, commented, "Our overall strategy is to leverage electronic commerce to help potential customers easily understand why moving or storage with PODS is so much less work and less stressful than the older options. Not only is the site much easier to make a reservation, but more importantly, it is loaded with information about how PODS makes moving and storage easier."
Earlier in the summer and prior to this latest launch, Indigio also worked with their client to streamline a customer's booking process. A PODS customer is now able to book online in less than five steps, saving them a significant amount of time in the planning of their move. Indigio's CEO, Tim Higgins, said, "As the percentage of consumers utilizing ecommerce steadily increases, it is imperative that organization's also take proactive steps to keep up with the pulse of the changing market and its needs. It is our pleasure to work with a client that is willing to embrace this steady change, while aiming to provide superior customer satisfaction along the way."
In addition to facilitating the booking process and providing an easy to understand transaction, the latest release also deployed the ability for a customer to make long distance move reservations online. Previously, customers moving long distances or outside a single franchisee's territory, had to make such reservations via the call center. This implementation was another step in the direction of customer convenience and the ability to provide one stop shopping.
The Marketing team at PODS is also working with Indigio to implement an additional solution where customers are able to purchase moving supplies online whether or not the selected franchisee carries such ancillary products. Vince Park, Director of Marketing for PODS, summarized, "With more than two million unique visitors to our site every year, we fully believe that the introduction of PODS in general has really changed the moving industry. We take pride in the fact that these customers are utilizing the site to both educate themselves on their move, and understand how to benefit from this unique service." As PODS continues to work with Indigio, look for further enhancements from this cutting edge moving and storage solution provider later this fall.
About PODS, Inc.
1998 PODS revolutionized the moving and storage industry by originating the concept of transporting mobile storage containers. The convenient, cost- effective service is unique in that the patented hydraulic lift system (only available with PODS) is designed to significantly reduce shift in contents and securely transport PODS brand containers state to state or internationally to a safe and secure Storage Center.
Currently, the PODS network provides service to a population of over 216 million consumers and businesses. The company has over 110,000 PODS brand containers available servicing 51 states and provinces throughout the US, Canada and now in Australia. PODS has completed over 87,000 inter-franchise relocations.
About The Indigio Group, Inc.
Indigio is an Interactive Agency offering a variety of marketing and technological solutions designed to help companies maximize online opportunities. Through the implementation of these solutions, Indigio's clients are able to optimize their website traffic, user experience and ultimately website conversion. Indigio works with companies such as MediaNews Group Interactive, The Denver Newspaper Agency, Allied Van Lines, Avis Rent a Car, Budget Rent a Car, and PODS. To learn more about Indigio, visit http://www.indigio.com/pressreleases/.
For More Information:
Heather Sharp
303-785-3822 or 1-866-INDIGIO (toll-free) ext. 2
hsharp@indigio.com
Website: http://www.indigio.com//