THE SAK Maintains a Clutch on Business Critical Communications with Neverfail for Exchange

AUSTIN, Texas, Aug. 20 /PRNewswire/ -- With each year bringing new trends, it is critical for organizations like THE SAK to be on top of the latest designs to keep their business in fashion. Headquartered in San Francisco, THE SAK's sales, design, product development, manufacturing, inventory and shipping divisions depend on the company's email environment to conduct business in 22 international markets. To keep its critical email communications with designers, suppliers and vendors up and running, The SAK is using Neverfail SCOPE and Neverfail for Microsoft(R) Exchange technology.

Founded on the design of one handbag in 1989, THE SAK has grown into a global enterprise, with operations in 1,300 department stores across the United States and 1,500 stores internationally. A critical part of the company's expansion has been the ability to communicate with its employees and partners via email. Previously relying on an unstable Exchange environment that regularly experienced instances of downtime, the company's IT department recognized the absolute need to protect its email infrastructure.

Brad Bolton, IT Manager for THE SAK chose Neverfail SCOPE, a pre-installation tool that identifies server issues beforehand and ensures a stable server environment for high availability implementations. After running SCOPE, THE SAK installed the Neverfail for Exchange solution, allowing users to remain seamlessly connected to the company's Exchange environment, regardless of their location. Today, the company is protected against natural disturbances, technical disruptions and planned downtime associated with network maintenance.

"As an organization operating across several continents and multiple time zones, the ability of our employees to access the information they need to do their jobs is paramount to continued growth," said Bolton. "THE SAK required a solution that was easy to use and maintain, enabled the company to utilize existing hardware investments and would help our organization take proactive measures to ensure continuous availability. Neverfail SCOPE and Neverfail for Exchange are the most comprehensive availability products on the market and have exceeded the strict requirements our organization set forth during product evaluations."

Neverfail for Exchange monitors the health of an organization's entire server environment including hardware, network infrastructure, operation system and supported applications. If a planned or unplanned issue arises, Neverfail is capable of taking corrective actions to fix the issue or can initiate a system failover to an organization's secondary environment. During the failover process, users are seamlessly connected to the redundant site and are not required to restart email applications. Once issue resolution has been completed, users are redirected back to the organization's primary email environment where they continue working. THE SAK conducts routine tests of the Neverfail solution and has found that it to perform better than expected.

"Today's successful global organization is continuously available and 100-percent reliant on email for communication," said Dave French, Neverfail Americas CEO. "The ability to connect with employees and partners is critical to maintaining an advantage in the current competitive market. Neverfail is committed to providing continuous availability solutions for organizations like THE SAK to provide top-notch products and services to their customers."

About the Neverfail Group

The Neverfail Group is a leading global software company providing affordable data protection, "cluster-class" high application availability, and disaster recovery solutions for the Windows-based technology platform. Neverfail's software solutions enable users to remain continuously connected to the live software application irrespective of hardware, software, operating system, or network failures. Neverfail's mission of eliminating application downtime for the end user delivers the assurance of business continuity, removes the commercial and IT management costs associated with system downtime and enables the more productive use of IT resources. More information can be found at http://www.neverfailgroup.com/ .

  For further information, please contact:

  Neverfail
  North America
  Ann Taylor                              Adam Schaeffer
  PR Director, Neverfail Inc.             GCI Read-Poland
  Tel: (512) 327-5777 ext. 1834           Tel: (512) 542-2854
  Cell: (512) 970-4067                    Cell: (512) 879-7767
  Ataylor@neverfailgroup.com              aschaeffer@gcigroup.com

  UK
  Lauren Drapala
  AxiCom
  Tel: +44 (0) 208 392 4054
  Cell: +44 (0) 772 576 1451
  Email: lauren.drapala@axicom.com

Neverfail is a trademark of Neverfail Group Limited. All other trademarks, including Microsoft, Windows, and Exchange, are trademarks of their respective companies. Copyright (C) 2007 Neverfail Group Ltd. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, or translated into any language or computer language, in any form or by any means without prior express, written consent of Neverfail Group Limited.