SSA Global's CRM Solution Wins Industry Award Based on Extensive Testing and Evaluation by ISM, Inc.

CHICAGO, March 1 /PRNewswire-FirstCall/ -- SSA Global(TM) (NASDAQ: SSAG) , a leading provider of extended enterprise solutions and services, today announced that the company's customer relationship management solution, SSA CRM, has been selected as a winner of the Top 15 CRM Enterprise Software Award for 2006.

SSA CRM, a comprehensive solution for inbound and outbound marketing, sales force automation, order management, configuration, contact and service center, and field service, was selected by ISM, Inc., a leading CRM consultancy that has conducted the Top 15 CRM Award competition since 1990.

"The Top 15 CRM Awards serve as the industry benchmark for leadership in customer relationship management," said Barton Goldenberg, founder and president of ISM. "In selecting the industry's top CRM solutions, we conduct extensive testing and evaluation at the ISM Software Lab. SSA CRM clearly measured up to our strict standards for excellence in customer relationship management functionality."

The SSA Global solution was evaluated by ISM according to 217 selection criteria, including 110 business functions, 49 technical features, 36 implementation capabilities, five real-time criteria and 17 user-support features.

"At SSA Global, we view customer relationship management as a critically important solution for our customers," said Cory A. Eaves, chief technology officer, SSA Global. "As demonstrated by our acquisition last year of CRM provider, Epiphany, we are committed to continually investing in new customer relationship management functionality in order to sustain our competitive position and help our customers become more demand-driven."

The Top 15 selections are featured in ISM's 14th edition of The Guide to CRM Automation and in a Top 15 CD available at http://www.ismguide.com/ .

About ISM

Founded in 1985, ISM, Inc. offers strategic advisor services to organizations planning and implementing Customer Relationship Management and Real-Time Enterprise initiatives. ISM publishes the annual The Guide to CRM Automation and Top 15 CRM software reviews. Barton Goldenberg, founder and president of ISM, authored CRM Automation published by Prentice Hall and is a columnist for a number of publications, including CRM Magazine. ISM private sector clients include AAA Mid-Atlantic, ExxonMobil, IBM, McGraw-Hill, Nike and United Way of America and United Way of Toronto; ISM's government clients include the Department of Defense and the US Postal Service.

About SSA Global

SSA Global(TM) (NASDAQ: SSAG) is a leading provider of extended ERP solutions for manufacturing, distribution, retail, services and public organizations worldwide. In addition to core ERP applications, SSA Global offers a full range of integrated extension solutions including corporate performance management, customer relationship management, product lifecycle management, supply chain management and supplier relationship management. Headquartered in Chicago, SSA Global has over 50 locations worldwide and its product offerings are used by approximately 13,000 active customers in over 90 countries. For additional information, visit the SSA Global web site at http://www.ssaglobal.com/ .

SSA Global(TM) is the corporate brand for product lines and subsidiaries of SSA Global Technologies, Inc. SSA Global, SSA Global Technologies and SSA GT are trademarks of SSA Global Technologies, Inc. Other products mentioned in this document are registered, trademarked or service marked by their respective owners.

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